sometimes the temporary internet files stored in your browser cache get corrupted or get out of sync. with the files on the web site- this causes all sorts of problems, and when it happens you need to clear your browser cache.
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Microsoft Internet Explorer on a PC
Click the 'Tools' menu item on the program toolbar, and then click 'Internet Options'. click the 'Delete Files' button on the dialog that appears. AOL Click the 'Settings' menu item on the program toolbar, and then select 'Preferences' / 'Internet Properties'. click the 'Delete Files' button on the dialog that appears. Opera Click the 'File' menu item on the program toolbar, select 'Preferences' / 'History and cache' and click 'Empty now'. IE on a Mac Click 'Edit' / 'Preferences' and then 'Web Browser'. from the drop-down menu choose 'Advanced'. on the 'Cache' portion of the window that appears click the 'Empty Now' button. Netscape on a Mac From the browser menu click on 'Edit' / 'Preferences' / 'Advanced. from the drop-down menu choose 'Cache'. click the 'Clear disk cache now' button. |